Code360

Updates

What's new

New features and improvements, shipped continuously. Follow along as we build.

July 1, 2026

NERIS reporting, dispatch import, and pay per call

Latest
New
  • A Units & Responders section on the report puts each unit's response times together with its crew sign-ins and station coverage, so you can see and edit who responded on what in one place.
  • A Documents section keeps the incident's photos, imported dispatch reports, and any files you upload right alongside the report.
  • An unreported incident now shows how many days old it is, turning amber and then red as it nears the 60-day NERIS filing window, so a report doesn't quietly slip past the deadline.
Improved
  • Opening an incident now takes you straight to its report instead of a separate summary page. Everything that used to be split across two screens is now in one place.
  • A NERIS report now has a Stations section showing who covered which station during the incident.
  • Sign in responders and fix their hours, import a dispatch report, export the PDF, set the map location, edit zones, and delete the incident, all from the report itself.
  • A filed report now shows Reported to NERIS with the date and its NERIS ID right in the report header, so you can confirm at a glance that it went through.
  • The report header leads with the run number, and members who can only view a report now see it read-only instead of buttons that wouldn't work for them.
  • Required fields on a NERIS report now highlight in red and recommended fields in amber, updating live as you fill the form, so you can see what's left at a glance.
  • The report's validation summary now reads requirements and recommendations, previously errors and warnings. County and the impediment note are no longer flagged, since NERIS does not require them.
  • Actions taken and the no-action reason are now a single picker. If a call had no action, pick a reason like Cancelled and the actions list steps aside.
  • The incidents list now shows when a report is Ready to Submit (all of its core required fields are filled), alongside Reported and Not Reported.
  • Click a unit on a NERIS report to see who responded on it and whether each person signed in.
  • The tactic timeline now lines its times up in a single column, and every milestone box starts with the incident's date filled in so you only type the time.
  • The dispatch section of a NERIS report now shows the run number.
  • On a mutual aid call, you can record the other department's own run number for your records. It stays local and is not sent to NERIS.
  • You can now give each station a CAD dispatch id under Agency settings (CAD mapping), alongside your units, so imported dispatch reports can recognize them.
  • When you import a dispatch report, it now recognizes your own stations by their CAD id and records which of them were covered during the call, listing them in the report's Stations section.
  • Dispatch report importing now reads each system's own date and time format, so reports from other departments' CAD systems import correctly, not just yours.
  • If your department pays per call, you can now have overlapping calls paid once instead of twice. Turn on "Pay overlapping calls once" in your Agency department settings, and when someone signs two calls that overlap in time, the Hours report counts the overlapping time a single time. It takes the continuous stretch in the field, from the page to when the last unit cleared, and rounds that up to the hour, rather than paying each call in full. Off by default, so nothing changes until you turn it on.
  • When a call's time is fully covered by another call the person was already on, the Hours report breakdown marks it as absorbed and shows zero hours, so the per-call rows still add up to what you actually pay.
June 25, 2026

Dispatch Import, Incident Times & Dashboard Fixes

Improved
  • When you import a CAD/CFS dispatch report, you can now edit any value before saving: the call, dispatched, and cleared times, the dispatch ID, the location, and each unit's times, all right in the review screen.
  • Importing a dispatch report now sets your dispatched time from when your units were actually assigned, not when the call first came in. A call you were assigned to late no longer shows an early dispatch time.
  • The incident's cleared time now comes from when your last unit went available.
  • Incident and NERIS times now keep seconds, matching the precision on your dispatch reports.
  • On a NERIS report, the en route, on scene, and cleared time boxes start with the incident's date already filled in, so you only type the time.
  • The Top responders widget now lists every responder for the period, ranked by incidents attended, instead of only the top ten. It's renamed Responders by incidents to match.
  • While a dispatch report reads in the background, the View button on its notification now takes you straight back to that incident's report from anywhere in the app.
  • Re-importing a dispatch report now updates unit times that changed since the last import, like times that gained seconds, instead of skipping them. It shows the old value so you can see what's changing.
  • Test incidents now get a dispatch ID automatically, and whether a call is a test is chosen when you create it.
June 23, 2026

Move Responders, Remove Units & Mobile Fixes

Improved
  • Signed in on the wrong apparatus? You can now move a responder, or a whole crew, to a different unit, or over to cover a station, right from the Responders list. Their signature and hours come along, with no need to sign in again.
  • Remove a unit that responded by mistake from an incident, so the apparatus list on your NERIS report stays accurate.
June 22, 2026

Documentation, Smoother Lists & Mobile Polish

New
  • Open Documentation from your account menu for step-by-step guides covering every part of Code360: incident reporting, NERIS, apparatus checks, training, and more.
  • You're already signed in. Your Code360 login carries straight over to the documentation site, with no separate password to remember.
Improved
  • Long lists like incidents, trainings, events, maintenance, and the roster now load as you scroll, instead of paging through Next and Previous.
  • NERIS reports and maintenance checklists are easier to fill out on a phone. The section switcher stays in place as you scroll the form.
  • The dashboard's separate Actions button is gone. Its options now live on the tab itself. Click the active dashboard's tab to Add widget, Rename, Reset, or Delete.
June 18, 2026

PDF Incident Reports & Call Dispositions

New
  • Export a full incident report to PDF from the incident page: every completed NERIS section, responding units and personnel, dispatch notes, and attached document names, with your department's logo on the letterhead.
  • Record a call's disposition right from Today's Incidents: mark it Complete, or Cancel it with a reason (en route, prior to response, or on arrival). Cancelled calls keep their sign-ins open so members still get attendance credit.
  • Cancelled calls are now clearly flagged across the incident list, the incident detail page, and the NERIS report.
Improved
  • Importing a dispatch report is now on demand. Open it from the “Add dispatch report” button, and confirm you have the right call from the incident type, date, and address shown in the prompt.
  • Drag and drop to upload: drop a dispatch report PDF onto the import prompt, or drop files straight onto an incident's Documents card.
  • Click an incident's address to start navigation.
June 14, 2026

What's New, Holiday Coverage & Bulk Sign-In

New
  • Open What's New from the account menu any time to browse the full update history
  • A highlight appears above your name in the sidebar whenever there's an unseen update
  • The Holiday Shifts page shows each holiday's coverage shifts, with open Driver, Officer, and Firefighter seats available for sign-up
  • Coverage pay totals are calculated automatically from each member's signed shifts
  • Holidays and their coverage shifts appear on the department calendar
  • Departments set their defaults for shift length, pay per shift, crew, and signing window under Agency → Configuration
  • Events and maintenance events now support bulk attendance sign-in from the Sign Attendance menu
Improved
  • Bulk sign-in now works the same way across incidents, trainings, events, and maintenance
June 10, 2026

Incidents & NERIS on Mobile

Improved
  • The incident list has been redesigned for small screens, keeping key details readable without horizontal scrolling
  • The NERIS report form is optimized for mobile, allowing federal reporting to be completed from any device
  • Agency settings now use a compact dropdown navigation on mobile
June 9, 2026

Dispatch Report Import

New
  • Uploading a dispatch report PDF automatically extracts the address, times, incident type, and responding units; all details are presented for review before the incident is saved
  • CAD comments from the report are retained with the incident and available in a dedicated dialog
June 4, 2026

Run Numbers & Notifications

New
  • Each incident is automatically assigned a sequential department run number
  • Announcements can deliver in-app and email notifications to members
  • Records missing hours and incidents missing a cleared time are flagged to maintain reporting accuracy
Improved
  • The responders list displays each member's sign-in time
  • Incident addresses are geocoded on save for accurate map placement
June 3, 2026

Incident Locations & Sign-In Flexibility

New
  • Map pins can be placed manually when an address cannot be located automatically
  • Intersections can be recorded as incident locations
  • Responders can sign in with a personal vehicle (POV) in place of an apparatus
  • Incidents can be saved with a pending dispatch ID and updated once one is assigned
June 1, 2026

Early Access Launch

New
  • Complete incident reporting workflow, from dispatch through federal NERIS submission, with individual and crew sign-in, signatures, and vehicle assignments
  • Daily apparatus checklists and SCBA equipment checks, with a complete maintenance history for every vehicle
  • Training and event records with signature-based attendance and hours tracking
  • Fleet, personnel, and inventory management, including vehicle records, rosters, certifications, and station stock
  • Department calendar, configurable dashboard, announcements, and a social feed
  • Service-area map with incident locations and property records
  • Station sign-in for shared department computers
  • HR hours reports for compensation tracking